The Community Associations Institute reports that, as of 2024, 6.12+ million Texans live in community associations. Of these people, 68% say their association's rules protect and boost property values. Nearly the same percentage (67%) also rate their association living experience as positive.
Such thriving communities, including homeowners associations (HOAs) in the Dallas/Fort Worth area, don't happen accidentally. They require dedicated leadership and effective management strategies.
Enter a skilled community association manager (CAM).
So, what exactly does a CAM do, and what skills must they have? How vital are they to an HOA community?
Our team at PMI Premier answers those questions in this guide, so please read on.
The Role of Association Manager in an HOA Community
A CAM is the backbone of an HOA community, helping HOA boards in:
- Overseeing various aspects of property management
- Facilitating smooth operations
- Ensuring residents adhere to community guidelines
Some of a CAM's specific responsibilities are:
- Property Management: Oversee maintenance, landscaping, and repairs
- Financial Oversight: Manage budgets and financial reports for the HOA
- Regulatory Compliance: Ensure adherence to local regulations and HOA rules
- Conflict Resolution: Address disputes among residents effectively
Such roles make HOA managers indispensable in communities of all sizes.
Essential Skills of an HOA Community Association Manager
To lead a community effectively, an HOA community and property manager must have the following:
- Communication Skills: Connect with all residents clearly and respectfully
- Leadership Skills: Inspire confidence and encourage community participation in governance
- Financial Acumen: Understand budgets, financial statements, and cost management
- Problem-Solving Skills: Quickly address issues and work towards satisfactory solutions
- Time Management Skills: Perform all tasks under time pressure
- Empathy and Neutrality: Show concern for residents but stay neutral during conflicts
Additionally, CAMs must be adaptable and have a problem-solving mindset. Since an HOA community's needs change rapidly, CAMs must do so, too.
The Importance of Community Association Management
As the NAR points out, HOA property value can be 5% to 6% more than homes without HOAs. HOA homes cost more because they have:
- Many on-site amenities
- A more peaceful living environment
- Well-maintained homes
An effective CAM helps ensure that communities maintain those appealing characteristics.
Here are some of the key reasons CAMs are crucial to HOAs:
- Enhanced Communication: Regular updates and open channels make residents feel heard
- Increased Property Value: A well-maintained community increases its overall market value
- Stronger Community Bonds: Organized events and activities foster camaraderie among residents
Building a Thriving Community: The Passion of PMI Premier
A community association manager steers the day-to-day operations and plays a key role in shaping a community's future. PMI Premier, our full-service property management firm serving the Dallas/Fort Worth area, excels in these areas.
Our firm has a longstanding reputation for outstanding real estate and association management. We emphasize strategic planning and inclusive practices. Our goal is to ensure every resident feels valued and involved.
Supported by PMI, the nation's largest property management franchisor with over two decades of experience, PMI Premier can lead your community to thrive and flourish. Let us help you create a welcoming and engaging environment where residents feel they truly belong. Speak with us today for a free consultation!
